Voices FAQ
At UPRISERS, we stand for celebrating the strengths and unique voices in our community, inspiring others to celebrate one's roots and personal journey of self-discovery. It’s in the UPRISERS DNA in finding these moments that can be conversational starters with anyone who engages with us.
THE VOICES PROGRAM:
Here at UPRISERS, we have been releasing an end of year community survey since 2020 to learn from our current community, what they liked about our campaigns and where we can improve. This has been helpful year after year to really gauge our impact and guide where UPRISERS should be heading in the future. In response to feedback from our community, we launched Voices as a platform for aspiring creators, entrepreneurs, and organizations to amplify their voices, support issues and causes they care about, and do good through art and fashion.
This platform is intended to support aspiring creators, entrepreneurs, and organizations latest initiatives and goals — for good. By joining VOICES, UPRISERS is here to help streamline your merchandising campaign without having to manage every step of the way. Our hope is that you can focus on marketing, gain exposure to new audiences, develop your creativity skills, and more — all while supporting a local organization of your choosing.
More information coming soon!
Each campaign may vary in timing. However, we typically begin production the next Monday following the close of the pre-sale. Meaning, if the pre-sale calendar ends on a Thursday, production begins the following Monday (not including US Holidays). Shipments will begin 2—3 weeks from close of pre-order.
Before ordering, please make note whether your item is in pre-order. These items tend to take at least 2—3 weeks from the day pre-orders close. Orders that are mixed with pre-orders and in-stock items might ship in different shipments. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fedex, DHL).
Our shipments go out every Tuesday and Thursday of the week. Please allow 2—4 business days, excluding holidays, from purchase to fulfillment process. Once your order has been shipped, you will receive an order confirmation email with a tracking #.
Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues.
Additional detailed information regarding the specific campaign / products are listed below here. Feel free to reach out to us at on our live chat or here.
Retruns & Exchanges: Most of our VOICES products are not eligible for returns or exchanges. Due to the nature of a pre-order model, UPRISERS only produces the exact quantity for each campaign. Therefore, we will not have extra inventory on hand once the pre-order time period closes. However, there are certain situations where returns and exchanges are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- You may exchange for a size/color/qty during the pre-order timeline. Once the pre-order is closed, unfortunately we cannot make changes to your order.
If the specific VOICES item is eligible for a return or exchange, please visit our general FAQ page here.
International Shipping, Returns + Exchanges: We currently do not accept international orders/returns/exchanges for the VOICES program at the moment.
VOICES PRE-ORDER CALENDAR
Changing Tides
Register by May 19th to guarantee your shirt!
Shipment will early-mid June 2023. You will receive a pre-order email confirmation and an updated email once your product ships.
If you are picking up an order, you will receive an update via email.
Pick Up is only available during the Ripple Effect: Walk For Suicide Prevention event.
—
Bring your confirmation email when you come to collect your order.
Saturday June 24th 2023 • starting at 9:00 am PST.
Coming soon :)
Coming soon :)