RISE IN SHIPPING COSTS

SUPPLY SHORTAGES + PRODUCTION DELAYS | last update *July 10, 2022 Due to current circumstances in supply chain and shortages, we are experiences production delays industry wide. We have are continuously pivoting our manufacturing process. Because of this, we sourced various materials to fulfill the demand of these orders. Our fits, material, and styling may vary from previous years. Thank you for understanding. The global economy is facing a supply chain crisis due to the pandemic. From zippers to glass, shortages of basic goods hobble the U.S. economy. Covid has created an outstanding demand for “normalcy” while simultaneously leaving global supply chains ravaged and the labor force depleted. In the merchandise industry, many are simply unable to source materials enough to produce items anymore. Cargo ships bringing in goods from overseas are stuck waiting off the California coast because of shortages in manpower. Here's another article on port congestion. Even Gildan, another staple in the industry, has been experiencing yarn and labor shortages thus unable to produce enough to meet the high demand blanks. This has trickled down across all supply chain and logistics across the board. Shipping costs are also being affected and we are forced to increase our shipping costs for the time being. We apologize deeply for any delays that may occur. We appreciate your patience and your continued support with us during these times. If you have any questions, please don't hesitate to contact us!

Returns & Exchanges

Our current return policy lasts 14 days from delivery confirmation and must arrive back to us 21 days from the original shipment date. We gladly cover your shipping cost to ensure your entire process is easy. A $11.95 restocking fee will be applied per package received* Please note, due to rising costs of shipping, the cost for a return label will also account to your total refund* This accounts for the time it takes for our team member to go through the return process.

Items Eligible for Return:

To be eligible for a return, your item must be unworn, unwashed, and undamaged, and in the same condition that you received it with the original tags. Eligible returns include wrong shipping item, and damages (photo proof may be required). The total amount returned to your original form of payment will be processed minus the shipping cost equivalent to the label we will process for you. A restocking fee will not be applied if there was an error on our part (ie. wrong item, size, damaged piece). Please note that once we receive the returned items, we will be verifying damage claims before we will process the refund.

Wrong Shipped Item:

Once we receive the returned items, we will be checking for any damages before we will process the exchange. A restocking fee will not be applied if there was an error on our part (ie. wrong item, size, damaged piece). Shipping your returns: A shipping label will be provided. Please do not use your own label to make a return. Contact us to begin your return and/or exchange request. Please allow 2-3 business days for a response from our customer service.

Refund Timeline:

Please allow 5-7 business days for the refund to hit your account once it's been processed.Other concerns:Let us know by contact us via email or live chat!

International Shipping, Returns + Exchanges

We currently do not accept international returns/exchanges due to shipping cost unless a customer agrees to cover shipping costs for any reshipments or exchanges. For any returns, shipping cost still applies in addition to a 15% restocking fee. USPS:  7—21 business days. Due to COVID-19, delays may occur. UPRISERS is not responsible for any additional fees. USPS now offers a quicker shipping timeline. Please select your preferred option during checkout. FEDEX / UPS: 3—7 business days. Due to COVID-19, delays may occur. UPRISERS is not responsible for any additional fees.

Taxes and/or import fees:

Additional charges (i.e. taxes and/or import fees) may apply to your order when you have it shipped outside the U.S. Please keep in mind that UPRISERS do not collect this beforehand and we are not responsible for any other costs associated. We cannot give you an estimate of the cost because it varies widely around the world. Feel free to reach out to us for any additional questions!

Non-returnable Items

Gift cards.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.  Any item that is returned more than 14 days after delivery. Refunds (if applicable):

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us (below). Depending on where you live, the time it may take for your exchanged product to reach you, may vary. IMPORTANT: *If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

TEE: GENERAL

OVERSIZED BOXY TEE: GENERAL

CREWNECK SWEATSHIRT: GENERAL

BOTTOMS: GENERAL

SWEATER VEST: GENERAL

VARSITY BOMBER JACKET

What is UPRISERS Family Market powered by Panda Express?

The UPRISERS Family Market debuted in 2021 at ComplexCon and we’re showing up again, bigger and better. Powered by Panda Express, this year’s Family Market is a nostalgia-meets-modern interactive experience to celebrate our cultural roots alongside the most beloved up-and-coming Asian founded brands. 

I own a franchise, can I apply?

What is the last day to apply?

What are important deadlines?

Who is eligible?

• The business must be Asian American/Pacific Islander/Native Hawaiian (AAPI) majority-owned (51% or more AAPI-owned).
• The business must be based and operating in the United States.
• The business must currently be in operation.
• Your business is legal and for-profit
• Small business is majority (51%+) owned and operated by an underrepresented-Identifying entrepreneur(s). (person of color, women, lgbtqia+, indigenous, veteran, disabilities)
• Small business is community focused and able to share and explain their mission in the application process

What are you offering?

• Technical assistance and business development support to support success at UPRISERS Family Market 

• The opportunity to share their products to the 50,000 attendees of ComplexCon

• Partake in a 2 page spread in the UPRISERS Family Market Zine 

• The chance to pitch products to Panda Restaurant Group

How can a business apply?

Applications will open on September 15, 2022 via Google Form. A gmail account is NOT required to apply. 

Are non-profit orgs eligible?

What is the selection process?

Will you provide feedback?

What are my obligations?

How many winners are there?

When will I be notified?

What is specialguest?

Questions?

You can contact us via email at team@hellospecialguest.com

Filipino Migrant Center

Based in Long Beach, CA. Filipino Migrant Center aim to educate, organize, and mobilize the low-income and working-class families of the Filipino community in Southern California and address the issues and concerns that we face in our daily lives. 10% of UPRISERS x Panda Express Limited Edition Capsule from 2021 and 2022 ComplexCon activation benefits Filipino Migrant Center.

HATE IS A VIRUS

100% net profit from the #HATEISAVIRUS collection will be going towards the Hate Is A Virus fund. Hate Is A Virus is a nonprofit community of mobilizers and amplifiers that exists to dismantle racism and hate. A movement started in 2020, Hate Is A Virus continues to amplify, educate and activate AAPI to stand for justice and equality in solidarity with other communities. We do this by mobilizing our community to participate in local and national campaigns, creating safe spaces for dialogue and education, and providing actionable steps and funding in partnership with trusted community leaders and organizations. To learn more about Hate Is A Virus, go to hateisavirus.org.

Somebody's Beloved Fund

Shop our Somebody’s Beloved Collection by MILCK. 100% of the proceeds from this collection will go directly to the Somebody's Beloved fund and its beneficiaries.These organizations are based in principles of community and healing, and are building power around the areas of: Racial Justice, Feminism, LGBTQ Rights, Criminal Justice Reform, and Mental Health. Whether you give directly to one or more of our beloved beneficiaries or donate to the Somebody’s Beloved Fund, we are so grateful for your commitment and generosity. THANK YOU. You are beloved. The Somebody's Beloved Fund is housed within the Community Foundation of Louisville To learn more and get involved, go to SomebodysBeloved.

BLACK LIVES MATTER

Thank you to everyone who supported and raised $3k to @badguild, @artsadminofcolor, @ctr4blackequity. We are continuing to find ways to support and stand in solidarity with our fellow brothers and sisters. You can read about some of our recent features and their work below. We Love Leimert: Collectively bridging generational gaps and cultivating connection through art and community Solidarity + Communion: How a Doula and an Artist are Calling for Black-Asian Solidarity The Harold Hunter Foundation: A community-based organization that provides support, opportunity, and advocacy through skateboarding. 

LITTLE TOKYO SERVICE CENTER

CHANGING TIDES: a LTSC Program coming soon 

KOSUMOSU: a LTSC Program 5% net profits from Uprisers World Gidra Collection will go back to KOSUMOSU: a program of LTSC which started in 2003. This is a transitional facility for survivors of domestic violence. They provide consultation to get housing, counseling, and life skills to provide future success. With One Of The Og — Mike Murase. Mike Is Also The Photographer For The Iconic Gidra Sisterhood Photo. We Had The Honor To Sit Down With Him, Learn The Times Of The 60'S And 70'S, And Co-Founding Gidra. Mike, Who Is A Service Program Director At Ltsc, Guided Us To Kosumosu. Our Founder Has Personal Experiences In The Past Which She Felt It Was An Organization She Wanted To Give Back To. Her Hope Is To Empower Her Fellow Sisters, And Find Their Inner Warrior For Future Success

Learn more about Little Tokyo Service Center

James and Grace Lee Boggs Foundation

Her life story, dedication to movement organizing, and audacity to chart her own path deeply moved me, and in the process of integrating all I had learned about her and her vision for a more just world, I knew I wanted to write a song in her honor. Coincidentally, my frequent collaborator, producer and educator Chucky Kim, had actually spent an afternoon in her home in Detroit before she passed. Over Zoom we shared underlined passages and our mutual reverence as we built the song that’s out today. In addition, I knew I wanted this song to benefit the movement that she and Jimmy had birthed in Detroit. Thankfully, two women I admire, artist/designer Janelle Quibuyen and Michelle Hanabusa, founder of UPRISERS, were also down for the cause. We are elated to launch the Reimagine Everything Collection, where 50% of all proceeds will benefit the James and Grace Lee Boggs Foundation. The collection, designed by Michelle, includes a vintage tee, enamel pin, oversized five-pocket tote, and art print featuring Janelle’s original illustration. HUGE thanks in advance for any who wish to support the work of the Foundation, which works to advance and sustain the community initiatives founded by Jimmy and Grace in their home of Detroit. Click here to browse and buy!